Privacy Policy
Last updated: 28 April 2026
This Privacy Policy describes how Q6 Academy ("we", "us", or "our") collects, uses, and shares information about you when you use our website at q6academy.com and any related products or services (collectively, the "Service").
1. Information we collect
Information you provide. When you create an account, sign up for our newsletter, or contact us, we collect information such as your name, email address, billing details, and any other information you choose to provide.
Information collected automatically. When you use the Service, we automatically collect certain information, including IP address, browser type, device identifiers, pages visited, referrer URL, and time stamps.
Information from payment providers. Our payment provider processes your payments and shares limited information with us, such as the last four digits of your card, billing country, and subscription status. We do not store full payment card details.
Cookies and similar technologies. We use cookies and similar technologies to operate the Service, remember your preferences, and analyse usage. You can control cookies through your browser settings.
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related notifications (receipts, renewal reminders, refund confirmations)
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, and administrative messages
- Detect, investigate, and prevent fraudulent or abusive activity
- Comply with legal obligations
We do not sell your personal information.
3. How we share your information
We share information with:
- Service providers who help us operate the Service (hosting, analytics, email delivery, customer support)
- Payment providers to process transactions and combat fraud
- Legal authorities when required by law, court order, or government request, or when necessary to protect our rights, users, or the public
- Successors in the event of a merger, acquisition, or sale of assets, with notice to you
4. Your rights
Depending on where you live, you may have the following rights:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Receive a portable copy of your data
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at support@q6academy.com. We will respond within the timeframe required by applicable law.
5. International transfers
We may transfer your information to countries outside your country of residence, including to the United States or the European Union. When we do, we use safeguards required by applicable law (such as Standard Contractual Clauses) to protect your information.
6. Data retention
We retain your information for as long as your account is active and as needed to provide the Service. We may retain certain information for longer where required by law (for example, tax records) or for legitimate business purposes such as fraud prevention.
7. Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is 100% secure.
8. Children's privacy
The Service is not intended for individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us at support@q6academy.com and we will take steps to delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. If changes are material, we will notify you by email or through the Service.
10. Contact
If you have questions about this Privacy Policy or our data practices, contact us at support@q6academy.com.